Open today 09:30 - 16:30

Car Park Update

Parking is free of charge until further notice

In order to support key workers and those who need to use their cars to access essential services, the Exchange Ilford car park will be accessible free of charge from today until further notice.

There will be no need to use the car park pay machines, a measure which reduces possible exposure to the virus while also helping to reduce some of the financial burden on key workers and guests during this difficult time.

In line with the government guidance the centre remains open to allow our guests and the local community to benefit from the essential services, which remain open to the public and for use by local key workers.

Maria, General Manager at Exchange Ilford said:

"Our number one priority throughout this difficult time has been the health and safety of our people and our community. We continue to implement a number of preventative measures, which we have done since the outbreak of COVID-19, including escalating the intensity and frequency of our cleaning procedures, providing instructional signage and encouraging all our visitors and staff to practice good hygiene with regular hand washing. This additional change will help those who have no choice but to use their cars, which is particularly important while we all practice social distancing and avoid public transport.

"We would also like to remind guests that this measure is designed to help those who have a real need to use the car parks. Everyone should be following the Government's instructions to stay at home unless absolutely necessary, so that we can all get through this challenging time together safely."

Car parking

We will be partially closing some levels of our car park tonight at 6pm (30/03/2020). The Levels that will be closed until further notice is:

  • Level 3 
  • Level 4
  • Level 5


Parking is easy, safe and secure and is now accessible 24 hours a day, 7 days a week.  The shopping centre will close as per normal centre trading hours, so for access to the car park after trading please use Ley Street only for both pedestrian and vehicle access. Press the buzzer and our friendly team will be of assistance at the Ley street entrance to assist you in gaining access. 

Please note that if you are using the car park after 20:30 you can only pay by card. Pay Machines can be found on levels 1A, 4 & 5.

There are 1060 parking spaces on 6 colour-coded levels. Family Parking is located on Level 1 and disabled parking is located on Levels 2 & 3. With convenient access to the shopping centre, the car park can be accessed via Havelock Street and Ley Street.

Take advantage of our new, better value, parking with 24 hour access and parking being just £1.50 all day on Sundays.

  • 31 disabled parking bays (Level 2 & 3)
  • 40 bays for family parking (Level 1)

The perfect place for easy access to the shopping centre and to the town centre.

Car park tariff

Up to 1 hour £1.50
1 -2 Hours £2.00
2 - 3 Hours £2.50
3 - 4 Hours £3.00
4 - 5 Hours £3.50
5 - 6 Hours £4.50
6 - 8 Hours £8.00
8 - 12 Hours £10.00
12 - 24 Hours £12.00
Sunday £1.50 all day
Bank Holidays Mon - Sat tariff
Lost Ticket £12.00

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