Supporting our community

Charity requests

Exchange Ilford works with many local and national charities throughout the year and provides opportunities for charitable organisations to drive awareness of their work within the centre. See below for details on to how apply.

Due to the overwhelming demand we regret that it is not possible to offer ‘bucket collections’ activity unless this is part of a wider campaign in the centre. For example during Christmas we are able to offer around 15 charities one day in the centre to work on the ‘charity donation gift wrapping desk’ offering gift wrapping service to customers for a donation (the centre provides the gift wrapping equipment). We look to rotate this every year in order to support as many different charities.

Before you consider applying for support in centre, please check our charity criteria as we will not support the following:

  • Unregistered charities or organisations.
  • Political campaigns and activities.
  • Year-end deficits.
  • Individual sponsorships.
  • Charity bucket collections, advertising or promotions, unless part of a bigger campaign or a specific Exchange Ilford campaign.
  • Organisations with religious affiliation are not excluded, so long as participation is open to the community generally.

To apply for support in centre, please email us at with details of your charitable organisation and idea. Please note: the community inbox is reviewed on a weekly basis and individual responses are not always possible.

A number of retailers within Exchange Ilford work with their own charity partners. You are welcome to approach them directly if there are certain retailers you would wish to work with or seek contributions from.