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Retailer Awards 2019 at The Exchange

We are excited to welcome the return of our Retailer Awards and to recognise exceptional stores here at The Exchange. Cast your vote and you will be entered into a draw to win a £100 Exchange gift card!


This year we're asking shoppers to vote for their favourite retailers in 5 categories:

  • Visual Merchandising
  • Best Guest Experience
  • Best Newcomer
  • Best Large Retailer
  • Best Small Retailer


Best Visual Merchandising

In this category, you can choose your favourite store displays and floor plans. Usually, goods and services are creatively displayed to highlight their benefits. Consider elements such as:

  • Use of colour in store displays
  • Use of empty space
  • Signage
  • Layout of floor plans


Best Newcomer 

Here we have a selection of new stores that have been added to The Exchange. Which has been your favourite? You can vote using the following criteria:

  • Unique shopping experience
  • Variety of products
  • Standout customer service
  • Impact to The Exchange


Best Guest Experience 

Here we're looking for the best shopping experience. With everything considered, what gave you the best experience in that store? Vote on the following criteria:

  • Excellent customer service
  • Best product knowledge
  • Customer rewards/loyalty scheme


Best Large Retailer of the Year

Here we're looking for who you think is the best large retailer. The big boys of the retail world, which ones make a difference to your day? This could be judged on areas such as:

  • Customer service
  • Value for money
  • Cleanliness


Best Small Retailer of the Year 

Now it's time for the smaller retailers, they may go unnoticed sometimes but we know they make a difference to so many people at The Exchange. Let us know which ones you appreciate and think should win this award. This can also be judged based on

  • Attentive customer service
  • Value for money
  • Visual merchandising


Vote below to be entered into the competition and you could win a £100 gift card!


Closing date for voting and competition entries is 11pm on 31st October. Read the prize draw terms & conditions.


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